Submission Confirmation

Thank you for checking in for our Urgent Care Clinic. Your spot in line is secured for today! You should receive a confirmation email, if an email was provided at check-in, for your records. If you do not receive one, it may be in your spam folder. 

The confirmation email includes the following information: 

If you need to cancel your visit, please let us know as soon as possible so we can offer your spot to another pet in need. You can give us a call or let us know through our website by clicking here! 

Important things to know for your visit!

• Unlike a traditional Urgent Care, we do not require that you wait at the clinic until it is your turn. Feel free to go about your day and we’ll let you know when your spot in line is approaching! We do our best to estimate your visit time and will notify you when there are a couple people ahead of you (an anticipated notice of 30 minutes to 1 hour). Patient concerns vary widely and can require drastically different time commitments, so we can not guarantee wait times. Once you arrive, you may still need to wait for your visit to start.
• If authorized, a text notification will be sent first.  If you do not confirm your visit within 15 minutes, we will call. If we do not get an answer, and it is early enough in the day to accommodate a switch, we will move on to the next client and slide you down on the list. If we can not reach you after one more phone call, or it is too late in the day to make a switch, we will take you off our Urgent Care list and your visit will no longer be guaranteed. Visit notifications may take place anytime between 8:00 am and 5:00 pm.
• Our rooms are now open! Your pet still might be brought into our treatment area for their exam or sample collection, depending on their presenting complaints. This is to help expedite your pet’s initial medical assessment and triage any immediate concerns.
• To keep staff, patients, and clients safe, please continue to follow posted signs and staff directions as to the public versus staff only areas of the clinic.
• To ensure a safe visit for everyone, dogs and larger animals must be leashed or in a carrier at all times while on property. This includes the parking lot and all common spaces. Felines and other small pets should be in a carrier or crate. To prevent the transmission of communicable diseases and keep everyone safe, please keep your pet(s) from interacting with others. If you suspect your pet may have a contagious ailment, or if they display behavioral issues around other animals/people, please call upon arrival so we can better assist you.

Thank you for choosing Access Veterinary Care! We look forward to helping you and your pet today!

Need some financial resources? Have general questions? Check out our FAQ! 

A copy of the visit agreement, anesthesia risks, estimate agreement have been included below for your convenience. 

Access Veterinary Care

Administrative Hours:

Monday – Saturday

8:30 am – 6:30 pm

P: 763-390-4050

E: info@myaccessvetcare.com

www.myaccessvetcare.com

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Visit, Treatment, and Estimate Consent Information

Authorized Party:
By agreeing to these conditions, you acknowledge that you are over 18 years of age, and have the authority to grant consent for this patient to receive medical care by Access Veterinary Care staff. You further verify that all given information is true to the best of your knowledge.

Sedation, Anesthesia, and Surgery:
Should your pet need sedation or anesthesia today, your medical team will discuss this with you prior to treatment:
Just like with humans, there are always risks and complications associated with sedation, anesthesia, and/or any operation/procedure. These risks are rare but can never be completely eliminated. Risks for anesthesia vary, but may include failure of the procedure requiring continued care, allergic reaction, respiratory distress, and other complications up to, and including, death of the patient. The outcome of any treatment and procedure cannot be guaranteed.
Surgical complications are rare, but present with any procedure. While some procedures carry a higher level of risk than others, they generally include post-surgical infection, dehiscence (incision opening after procedure), failure of the procedure, hemorrhage (bleeding), and other complications up to and including death of the patient. Other risks are more specific to particular procedures (such as jaw fractures for patients with severe dental disease).
During the course of any operation, treatment, or procedure in clinic, unforeseen conditions may arise that may necessitate the performance of additional procedures. Access Veterinary Care staff will always make a good faith effort to reach the client before additional services are rendered; however, certain treatments may be immediately required without advance notice and the client will be responsible for all associated charges. The Veterinarian will make these decisions based on the best interest of the patient and any previously noted client wishes. We encourage you to discuss any concerns you have about procedure, treatment, and anesthesia risks with the Access Veterinary Care medical team before treatment is initiated.

Your Medical Team:
A Veterinary Assistant will be the main point of contact for your pet’s visit today; however, your pet will have a team of qualified individuals caring for them during their visit. All medical staff members perform various duties at the discretion of the Veterinarian, as determined by their individual skills and knowledge. Your medical team may explain procedure risks, medications, treatments, and answer any questions you may have. If, at any point, you have additional concerns and would like to speak with the Veterinarian, please let your Veterinary Assistant know so they can arrange a supplemental conversation with the doctor. Due to the nature of Urgent Care, wait times to speak with the Veterinarian will vary based on the medical needs of the patients in clinic that day.

Payment:
Payment is due in full at the time of service. Payment plans are not available through Access Veterinary Care, but are available through approved third-party providers. A list of 3rd party providers can be found on our FAQ page or at myaccessvetcare.com/AFR. The paying party is required to pre-qualify for those services before services are provided.

Estimates:
Access Veterinary Care strives to make our prices as clear as possible. General pricing is available online and pricing is discussed with clients prior to treatment. Estimates are made as comprehensively as possible, with an ideal course of treatment in mind, but may not accurately reflect the final total. Additional treatments may be required beyond those listed in the estimate, and the client is responsible for those additional services. If you indicated a specific budget for your visit, a comprehensive estimate will still be provided with the ideal course of treatment. The medical team will then use their discretion to determine which procedures, diagnostics, and/or treatments would most benefit your pet, taking your budget into consideration.

Treatment Outcomes:
Any treatments or procedures come with their own risks and no guarantees for successful treatment can be made. All financial obligations remain regardless of the outcome.

Wait Times:
Access Veterinary Care is an urgent care center. As such, staff cannot guarantee wait times. All visits are seen based on clinical urgency as determined by the attending veterinarian and medical care team.

Pet Management:
All pets must remain on leash or in a carrier while on property, which includes the parking lot and all common areas. To prevent the transmission of communicable diseases and protect pets from harm, clients are required to manage their pets in a way that reduces contact and interaction with other pets on Access Veterinary Care property.
Felines: Clients may be refused service or asked to register again another day if their cats are not crated. If you do not have a crate, please inform the administrative staff  prior to your arrival, so arrangements can be made. This is required for the safety of the pet and staff.