All End of Life and Quality of Life visits are done through our Urgent Care Clinic

Urgent Care Clinic Hours:

Tuesday – Saturday

8:30 am – 6:30 pm

Registration opens at 8:00 a.m.


If your pet is experiencing a medical emergency while we are unavailable, please seek out your nearest emergency center.


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If your pet is unstable or in urgent need of care, we recommend going to your nearest emergency clinic  


General Information

Urgent Care Office Visit: $85

Humane Euthanasia Procedure: $85

Cremation Options:

Water Cremation (Aquamation information):

  • Aqua Bridge Standard Cremation (ashes come back in a bamboo scatter urn, includes a fur clipping): $150
  • Aqua Bridge Premium Cremation Package (ashes come back in a tree of life acacia urn, includes a fur clipping): $225
  • Aqua Bridge Communal Cremation (ashes are not returned): $50
    **Paw prints are not available through Aquamation**

Fire Cremation:

  • Trusted Journey Individual Cremation (ashes come back in a locally made wooden urn and a tree is planted for each urn sold): $150
  • Trusted Journey Individual Cremation Package (ashes come back in a cedar urn, includes a clay paw print and an ink paw print): $225
  • Trusted Journey Communal Cremation (ashes are not returned): $50
  • Add on Clay Paw Print: $45

Click HERE for a list of financial resources and grants.

**We accept Cash, Samsung Pay, Apple Pay, Google Pay, CashApp, Paypall and all major credit cards (Visa, Mastercard, American Express)

This is one of the most difficult question pet owners have to answer. Your pet can’t tell you how they feel or when it’s time, so that decision can feel daunting. There are some things you can look at and tools you can use to assess your pet’s quality of life and aid in this decision.

  • Is your pet spending time with family?
  • Are they able to go to the bathroom on their own or with a little assistance?
  • Are they enjoying the foods they would normally enjoy?
  • Are they still doing things they enjoy such as sun bathing in their favorite spot or playing with their favorite toy?
  • How are you and your family coping with your pet’s health?

All of these are great questions to ask.

The Journeys quality of life assessment is a tool that can help you determine your pet’s comfort level and quality of life. Lap of Love also offers a quality of life assessment and scale. These may be useful tools in determining whether or not to proceed with end of life services.

During your visit, our veterinarians can discuss any concerns you may have, along with possible treatment options and hospice care, should you wish to explore them.

How is water-based cremation different from traditional cremation?

Aquamation is the opposite of flame-based cremation. It uses a water-based mineral solution that is heated and gently circulated around the pet’s body to facilitate the natural breakdown process. Aquamation is a more environmentally-friendly approach than flame cremation and a gentle, and respectful way to say goodbye.

How long does water cremation take?

Water “cremation” is a natural process, so it does take a bit longer than flame cremation. The water solution is heated and circulated around the pets for about 20 hours. The process simply facilitates the natural process of breaking down the pet’s body. Next, the remains are respectfully transferred to a warming cabinet for a natural drying process that takes about 12 hours. Once the remains are sufficiently clean and dry, they are prepared to return to the family in a container of their choice. In total, the Aquamation process takes 48 hours from start to finish.

What will the remains look like?

The remains are a soft white and very similar to sand in texture, reflecting the gentle nature of the Aquamation process. You will also receive about 20% more remains than you would following flame cremation, with fewer impurities.

*Click here to view Aqua Bridge’s website for more information.*

Losing a pet can be devastating and incredibly difficult to deal with. There are a multitude of resources to help you process your grief in a way that works best for you.

Speak with someone:

Tufts University Pet Loss Support Line:

508-839-7966
6-9pm EST Mon-Fri
24-hour Voicemail


Forums, Chatrooms, and Additional Resources:

Rainbows Bridge offers a wide variety of grief support material and advice including chat rooms and forums you can post in.

The Association for Pet Loss and Bereavement also hosts a chat room and provides additional resources for grief support and processing.

Lap of Love offers a wide range of bereavement options and support information


Bereavement Support Groups in Minnesota:

Pet Crossing Animal Hospital & Dental Clinic
10861 Bloomington Ferry Road
Bloomington, MN 55438
Phone: 952.884.8248

Animal Humane Society Pet Loss Support Group
845 Meadow Lane N.
Minneapolis, MN 55422
Phone: 612-522-6009

The Broken Bond Pet Loss Hot Line/Support Group
1218 5th Street NE
Rochester, MN
Phone: 507-289-8169

University of Minnesota College of Veterinary Medicine
St. Paul, MN
Phone: 612-624-9372

Friends of Animals Humane Society
1418 Highway 33
South Cloquet, MN 55720 (near Duluth)
Phone: 218-879-1655


Mental Health Disclaimer

 The loss of a pet can cause emotional responses that warrant the support of a trained professional. The resources listed above may not be able to provide the additional support needed to address human mental health concerns. If you or a loved one have lost a pet and are in crisis, please seek out the appropriate level of care. 

All veterinarians at Access will see dogs and cats. Select veterinarians on staff may see the following:

  • Mini horses and ponies
  • Pigs
  • Goats
  • Chickens
  • Pocket Pets: Hamsters, guinea pigs, rats, etc.
  • Reptiles
  • Amphibians
  • Rabbits (additionally dependent on support staff availability)

We do NOT see:

  • Wildlife (including wolfdogs)
  • Most Birds

Our veterinarians do not all regularly treat other species, and may still recommend you to a more practiced veterinarian if the concern is too complex. If the attending veterinarian does not service your species of pet, you will be referred elsewhere or may be asked to sign up again on another day when a different veterinarian is available. 

Our providers see as many patients as they can each day. If someone cancels, or we end a little early, we will see patients from our non-guaranteed waitlist. The waitlist does not transfer, so it does not guarantee a future visit. You will receive notice by 5:00 pm, only if we are able to see your pet.

If your pet is unstable or in urgent need of care, we recommend going to your nearest emergency clinic

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